Through the looking glass: why South African CIOs need to run to keep up with tech
Category Archives: Tech
Free and open fracas
Once upon a time it was an international trendsetter, leading the field in its thinking about the use of free and open source software. Now, the South African government’s Free and Open Source Software (FOSS) Policy 2007 is an also ran, and appears to be being widely disregarded by those tasked with implementing it.
This came to a head with a memorandum sent out by the Department of Basic Education (DoBE) stating that it has decided to “standardise the software tools for implementing and assessing Computer Applications Technology (CAT) and Information Technology (IT) for schools that write the National Senior Certificate (NSC) examinations.”
Starting in 2014 schools must standardise on Microsoft Office and the Delphi programming language for grades 11 and 12. Microsoft Office use kicks in immediately, with the Delphi roll-out to be completed by the November 2016 exams.
The decision sparked an outcry from education experts, business and civil society following a blog post by former professor of botany and FOSS advocate, Derek Keats, which drew wider attention to the decision. Concerns raised by detractors include the wider implications of the government disregarding the principles in its FOSS policy, and that by choosing proprietary software and “an ancient, moribund language” South Africa will be raising a generation of technology consumers, rather than producers.
Keats points to Mark Shuttleworth, Mark Zuckerberg, Sergey Brin and Larry Page as technology innovators who cut their teeth on free and open source software. Had they been denied access to it, none of those companies would have been built, Shuttleworth would not have gone to space, Facebook would not have been developed, search engines would not have advanced as fast as they did in the time they did, and the giant that is Google would not have been built, Keats maintains.
The fact that the user has access to the underlying code when software is open source underpins this assertion. “Forcing children to work on proprietary software is like locking them in a dark closet,” says Keats. “By focusing technology in education on non-modifiable software that kids can’t play with and have fun with, means they can only use it as consumers.”
Likewise Keats has a problem with the Delphi programming language. He says: “Learning programming in isolation or with technology that provides you with a GUI that hides the output is the worst way to learn.
“We’re creating better consumers of technology, rather than the next generation of producers,” says Keats. “We’re at serious risk of being a bystander in the knowledge economy.”
Muggie van Staden, MD of Obsidian, a company that implements and supports open source software (OSS) for business users, is also concerned about what this decision means for the future of OSS in any government department. The FOSS policy clearly states that open source principles, open standards and open content be used by government where possible, he says.
Speaking in September at GovTech 2013, the State Information Technology Agency’s (SITA) conference for organisations delivering ICT solutions to the Public Service, Minister in the Presidency Trevor Manuel reiterated government’s policy, which the DoBE memorandum ignores, stating that: “I am a big believer in open source and we haven’t even begun to tap this source yet. We need to write the code, protect the code and use it for government services.”
The risks of not using OSS are manifold, Van Staden argues, especially when it comes to data privacy: with proprietary software users can’t interrogate the code to see if personal information is being shared and users are also locked into a specific format and can’t transfer data easily. With electronic identification being launched in South Africa, Van Staden urges citizens to ask whether the government has full control over the personal information it has stored.
Cost is another concern of Van Staden’s, both from the point of view of the government avoiding vendor lock-in, having more choice and so more buying power; and also from the point of view of bridging the digital divide. OSS suites such as LibreOffice can be freely downloaded and shared with all learners, giving them equal access to technology at school and at home.
“This is simply a bad decision,” he says. “It’s taking capabilities away and not doing what basic education should be doing.”
Unfortunately the Department of Basic Education did not respond to my questions, but it did release a general statement in response to the initial outcry at the decision. Amongst other things, it pointed out that: “The announcement only affects two curriculum subjects in Grades 10 to 12 where these tools are used to implement a national curriculum and asses a national examination. It does not affect other activities the DBE is involved with, such as e-learning/ICT integration in other subjects and grades.”
Alarmingly it then goes on to say that only 0.9 percent of Grade 12 learners take IT and nine percent of Grade 12 learners take CAT.
This response Keats dismisses as proof that South Africa is locked into “administrator-driven education” and that administrative efficiency is being confused with good pedagogy.
“We need to rejuvenate a maker culture and getting excited about technology. We need to let learners run ahead of the teachers, there is nothing wrong with that,” concludes Keats.
Note: This is a piece I wrote at the end of last year (December 2013) about the decision to move away from Open Source Software in South African schools. For various reasons it didn’t get published, but here it is for reading now.
The Learning Innovation Design Lab – Play to Learn project
Here’s a video about an incredibly exciting project one of my clients, Formula D interactive, has been working on. It’s a World Design Capital project (WDC251) and you can find out more about it on the Learn Lab site. Or watch the video below which I scripted and helped produce.
Brainstorm: WeChat’s African onslaught
Will Naspers’ love affair with WeChat crack the second screen market in Africa?
Brainstorm: Cash is still king
Why is it still so difficult to handle cash micro-payments in a sensible and cost-effective way?
Brainstorm: Free Wikipedia for learners a pipedream?
A drive by a group of learners to have Wikipedia zero-rated seems to have run into the immovable force that is the South African mobile operators.
Out of Africa: the top 5 mobile inventions
Africa and mobile technology are a match made in heaven. Mobile technology has allowed hundreds of thousands of people to leapfrog traditional, and poorly implemented, wired telecommunications to be able to communicate over vast distances. Add in to the mix the necessity to find innovative ways to get around constraints, plus the MacGyver-ish ability to take bits and pieces of one thing and build something else, and it’s not surprising that so many mobile inventions have come out of the continent.
Here are the top five mobile inventions we recommend you take a look at:
- M-Pesa Even though M-Pesa had a pretty disappointing start in South Africa, with only around 100 000 registrations in its first nine months, it definitely ranks up there as one of Africa’s top mobile inventions, and has been deployed as far afield as Afghanistan and Fiji. M-Pesa was launched by the former CEO of Kenyan mobile operator Safaricom, Michael Joseph, in 2007. Today, 15 million of Safaricom’s 17.5 million subscribers use the system to transfer US$700-million per month, according to Joseph, speaking before the 5th Annual Mobile Banking and Emerging Application Summit.M-Pesa gives people who do not have bank accounts and previously only dealt in cash a way to safely and cost-effectively transfer money via their mobile phones. Safaricom, in partnership with Kenya’s Equity Bank, also allows customers to earn interest on M-Pesa balances.
- Fundamo Mobile banking golden child, Fundamo, announced a cool US$110 million (R750 million) acquisition by Visa this month. The company, founded by Hannes van Rensburg, ex-Sanlam CIO, in Cape Town’s northern suburbs, provides mobile banking infrastructure to mobile operators and financial institutions.Like M-Pesa, Fundamo proves that cellphones are key to providing banking services to the large number of people around the world who don’t qualify for, or have access to, a bank account. Fundamo has more than 50 active mobile financial service deployments in more than 40 countries around the world, including 27 in Africa, Asia and the Middle East. These deployments currently have five million registered subscribers, and have the potential, the company says, to reach in excess of 180 million people.
- MXit Arguably the bane of many parents’ lives, MXit, founded in Stellenbosch, South Africa in 2003, is the free online instant messenger and social networking platform that allows users to instant message via a cellphone at a fraction of the cost of a text message. For a small fee, as well as your data charges, users can also buy goods such as wallpapers and ringtones, or have conversations in the MXit chat rooms.User numbers are tricky to pin down, but are understood to be in the region of 10 million active unique users and 25 million registered users — primarily in South Africa, but also in Indonesia and other countries around the world. Increasingly marketers, educators and professionals in the healthcare industry are realising that MXit is an effective way of reaching the youth and young adult market. Next on the cards for MXit is a mobile wallet in partnership with wiWallet to allow purchases of larger items such as airtime, electricity and retail goods.
- Ushahidi
Ushahidi was born during the Kenyan election riots in 2007, when blogger Juliana Rotich wanted a way to allow people on the ground to report on violence, with the information primarily being captured by cell phone. Since then the Ushahidi team has built a powerful platform that captures information during a crisis, and displays it on a map to allow emergency services and other parties to get a crowdsourced view of what is happening.It was recently used as quickly as two hours after the Japanese earthquake earlier this year to identify locations where people might be trapped, dangerous areas, and the location of food and water supplies. Ushahidi has been used around the world during both political and natural crises in the USA, Haiti, Libya and India, amongst others.
- JamiiX
Another messaging platform, JamiiX grew out of a mobile instant messaging service used to counsel teenagers affected by drugs, alcohol addiction, and HIV in the Cape Flats area of Cape Town. The JamiiX platform was developed by South African, Marlon Parker, to effectively manage multiple mobile chat and mobile social networks streams. It allows eight counsellors to have 300 instant messaging (IM) conversations in one hour, massively increasing their ability to assist those who need help.It was released for third party use in 2010, and the WHO (World Health Organisation) has deployed JamiiX, in conjunction with MXit, in Indonesia to aid communications after natural disasters. Deployments are also underway in Nigeria and Malaysia.
Fibre to the home: lessons from Kenya
There’s no such thing as a free lunch, right? That seems to be the case when it comes to social media marketing, both in Africa and around the world.
There’s no denying that social media, by many once considered a here-today-gone-tomorrow fad, is a key arrow in a marketer’s quiver. It’s word of mouth on steroids and free, right?
Or not.
Social media experts in Kenya and South Africa warn companies not to view social media marketing, on platforms such as Facebook and Twitter, as free. Yes, these platforms are umpteen times more cost-effective that traditional advertising such as TV or print, but do need time, money and strategic thought to be effective.
