Working nine to five, or not.

Estate agents Simony Santos and Kyle Leigh wanted to operate their startup agency in a different way, but they were not totally convinced that a mooted new business model could work. Traditionally, agents get a percentage of the total sale of a property, but they were not sold on the model adopted by many other newly formed agencies, which charge a flat-rate for selling a property. So, they went back to the drawing board and figured out a way to make it work.

They ended up doing something radical.

They decided not to have an office at all, to embrace flexible working, i.e. giving staff the freedom to work where they please.

The cost advantages of the new model are clear. Not having the overheads of an office enables them to pay their agents a higher percentage of the commission, and still run a sustainable business.

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